Planning for the future...
Conversations That Matter
This section provides information about a range of end-of-life support options available to individuals and families. Each person’s journey is unique, and there are many ways to create comfort, meaning, and dignity in the time leading up to and following a death.
Preplanning a funeral is one important step in being well prepared, but end-of-life planning can also include a broader range of choices and conversations that help ensure your wishes are understood and your loved ones are supported in the future.
Our role is to provide clear, compassionate information to help you understand the options available and make choices that feel right for you.
Palliative Care Support
Palliative care focuses on improving quality of life for people living with a terminal illness, as well as supporting their families. This care may be provided at home, in hospital, or in specialist palliative care settings, and is centered on managing pain, symptoms, and emotional wellbeing.
We regularly work closely with our local palliative care teams; we advise anyone looking for this support to ask their Doctor, they can assist families by providing guidance on accessing local palliative care services and understanding what support is available. These dedicated teams work alongside families and healthcare professionals to ensure comfort, dignity, and compassionate care throughout the end-of-life journey.
Advanced Care Planning
Advance Care Planning is the process of thinking ahead and documenting your preferences for future healthcare and personal care, should you become unable to communicate your wishes. It allows you to outline what is important to you, including the type of care you would like to receive, and to appoint a trusted person to make decisions on your behalf if needed.
Having these conversations early can provide clarity and reassurance for both you and your loved ones, helping to ensure your wishes are understood and respected. It also supports families by reducing uncertainty during difficult moments, allowing decisions to be guided by what you have already chosen for yourself.
Voluntary Assisted Dying
Voluntary Assisted Dying (VAD) is a relatively new end-of-life option available in Victoria, and for many individuals and families it can bring a range of emotions, questions, and considerations. Exploring this pathway is often deeply personal, and understanding how it works can take time.
While we can provides general information about Voluntary Assisted Dying, more information can be found on the below Dept. of Health website, including an overview of the process, eligibility criteria, and the steps involved under current legislation. Our aim is to help you access clear, reliable information so you can better understand the pathway and what it may involve.
We encourage individuals and families to also seek guidance from qualified healthcare professionals and official services when considering this option, ensuring that any decisions are supported with appropriate medical advice and care.
Living Wakes
A living wake is a gathering held while a person is still alive, giving family and friends the opportunity to come together, share memories, and express love and gratitude.
These events can be as simple or as personalised as desired, offering a meaningful space for connection, reflection, and celebration of life in the presence of the person being honoured.
For more information or costings on this option please go to our Funeral Costs Page to download the booklet.
Cultural & Spiritual Care
End-of-life care is deeply influenced by cultural traditions, spiritual beliefs, and personal values. For many individuals and families, honouring these elements is an important part of creating a meaningful and respectful experience in the time leading up to and following a death.
We recognise the importance of cultural and spiritual practices and can support families in incorporating rituals, customs, and traditions that reflect their beliefs. This may include liaising with community leaders, faith representatives, or supporting family-led practices in a way that feels authentic and appropriate.
This may look different for every individual and family, depending on beliefs, traditions, and personal wishes. It may include:
- Involving a religious or spiritual leader for prayers, blessings, or guidance
- Observing specific cultural or faith-based rituals before and after death
- Creating space at home or in a care setting for quiet reflection, music, or meaningful practices
- Incorporating symbols, readings, or customs that reflect personal or cultural identity
- Supporting family-led rituals and participation in care
- The presence of a death doula to provide emotional, spiritual, and practical support
- Allowing time for gathering, storytelling, or moments of connection with loved ones
By acknowledging and respecting each person’s wishes, we aim to help create an experience that feels grounded, personal, and aligned with what matters most.
After-Death Care Options
Following a death, some families choose care options that allow for a more gentle and extended time with their loved one before the transfer into our care takes place. This may include the use of cooling systems or other forms of body care that support a calm, home-like environment.
These options can provide families with additional time for visitation, reflection, and private moments of farewell, helping to create a more peaceful and supported experience in the hours after death.








































































